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Printer: Shipping Labels for Carrier Accounts

Warning: Labels are created for the type of printer set at the time of shipping. Thus, for example, if the printer type is set to Laser when the shipment is made, Descartes ShipRush Web expects to find a laser printer. If the printer type is changed to Zebra, a reprint of the labels will not work because the system is looking for a laser printer.

To set up printing of Shipping labels for a Carrier account:

  1. Click SETTINGS, select the Carrier, and then select the Carrier account.

  2. Click Printer: Shipping Label. The Shipping Label page is displayed.

  3. Printing Method: Select a printing option.

    1. "Print to Laserjet/Inkjet": Prints on a laser or inkjet printer.

    2. "Do not print": The labels are not printed. They are stored and can be downloaded for printing.

    3. "ShipRush Cloud Print": Prints on a thermal or laser printer connected either locally or remotely to a Windows or Mac computer. You can also print from a tablet or iPad.

      Please note: To use "ShipRush Cloud Print", download the ShipRush Web Toolbox by clicking Windows (32-bit), Windows (64-bit), or Mac/OSX and then following the instructions. The links are at the bottom of the Shipping Label page, if the selected Printing Method is "ShipRush Cloud Print".

  4. These options are available if the selected Printing Method is "ShipRush Cloud Print":

    1. Printer Name: Select a printer.

      Please note: If Printer Name does not list any printers, press F5 to refresh the page. If printers are still not listed, position the cursor on the Printer Name information icon (), and then follow the displayed instructions.

    2. Printer Type: Select "Laser/Inkjet" or "Zebra thermal printer".

    3. Label Stock: Select a label stock.

    4. Darkness: Enter a number to specify the darkness level of the printout.

      Please note: The default Darkness value is "10". To darken the printout, enter "13" or "15". To lighten the printout, enter "5" or "7".

  5. These options are available if the selected Printing Method is "Print to Laser/Inkjet".

    1. Label Type: Select a label type.

    2. Page Size: Select "Letter" or "A4".

  6. Horizontal Margin, inch:

    1. The default value is "0".

    2. If the printout needs to move right or left on the label, try the value "5" or "10".

    3. Click Print Test Label to test the printout.

    4. As needed, try entering a different value.

  7. Vertical Margin, inch:

    1. The default value is "0".

    2. If the label needs to move down the page, try value "5" or "10" for thermal printers, or "0.02" or "0.04" for laser printers or PDFs.

    3. Click Print Test Label to test the printout.

    4. As needed, try entering a different value.

  8. Rotate/Flip: If selected, ShipRush rotates the printout 90-degrees on laser printers or 180-degrees (prints upside down) on thermal printers.

  9. These options are available if the selected Printing Method is "Print to Laser/Inkjet".

    1. Download Labels as PDF: If selected, the label will be downloaded as a PDF file. The PDF file can be opened later for printing, emailing, etc.

    2. Size PDF to Label: If selected, the printout from the PDF will match the size of the label, such as 4 x 6.

  10. This option is available if the selected Printing Method is "ShipRush Cloud Print":

    1. Save Labels to Disk: If selected, ShipRush will auto-save the labels. After selecting this option, select a file naming convention in the dropdown:


      To display the folder in which the labels are saved, use the menu in the ShipRush Web Toolbox.
      The labels are saved locally for up to seven days. After the seventh day, they are purged automatically.

  11. Do Not Print: (This option is available if the selected Printing Method is "ShipRush Cloud Print" and Save Labels to Disk is selected.) If Do Not Print is selected, the labels are only stored and can be downloaded for printing later.

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