ShipRush

ShipRush Dashboard

Contact Support

Shipping Carriers
ShipRush USPS Reference
Postage and Refund

Last updated:

Postage and Refund

Postage Purchase History and Refund Status of Voided Shipments
Automatic Refund Requests
Automatic Claims for Lost or Damaged Shipments

Home

Descartes Ship Rush Web Support

Technical Support

ShipRush Total Shipping Protection

Introduction to Descartes ShipRush Web

Documentation Conventions

Descartes ShipRush Web in One Minute

The Basics

The Basics

Main Menu and Shipment Folders

Getting Started Links

Working with Shipments/Orders

Signing Out of Descartes ShipRush Web

FAQs

General FAQ

Billing FAQ

Email Notification Features

Productivity Tips

Productivity Tips

Keyboard Shortcuts

Top Ten Tips for Shipping

Use the "More" Menu to Accelerate Your Work!

Searching for Shipments

Carrier Accounts

Adding Carrier Accounts

Applying Settings to Carrier Accounts

Deleting Carrier Accounts

Web Stores

Adding Web Stores

Editing Web Stores

Web Store Settings

Deleting Web Stores

Account Settings

Setting Up Multi Factor Authentication

Setting ShipRush Access Rights for Users

Scale & Scanner Settings

Packing List Settings

Setting Up Additional Packing List

Branding

Branded Packing Lists

Branded Tracking Pages

Branded Email Notifications

Branded Shipping Labels

Templates

Managing Email Notification Templates

Managing Packing List Templates and Images

Managing ShipRush Tracking Page Templates

Template Editor

Service Mappings

Reports

Order and Shipment Report

Operational Report

Shipping Spending Report

Report Examples

Generic End-of-Day Report

Automation Rules

Automation Rules - Introduction

Managing Automation Rules

Automation Rules - Filters

Automation Rules - Actions

Running Automation Rules Manually

Running All Enabled Automation Rules

Running Automation Rules using Lights Out Automation

Automation Rules - Scenarios and FAQs

Billing

Billing - Payments

Billing - Subscription

ACH Bank Account Verification

ShipRush Total Shipping Protection

Initiating Rate Shopping

Settings

Printer Setup, Settings and Troubleshooting

Printer: Shipping Labels for Carrier Accounts

Printer: International

Dymo Printer Setup

Thermal Printer

Zebra Thermal Printers

TSC Thermal Printers

Sharing Printers with Multiple Users

Setting Up Thermal Printer in Windows

Thermal Printer - Using Generic Print Driver

Networking a Thermal Label Printer

Setting Up Thermal Printer on MAC

Printer Tray Control

Printer Troubleshooting

Printer: ShipRush USPS

Printer: Documents (ShipRush USPS)

Printer: Large Envelopes (ShipRush USPS)

Printer: Letter Post (ShipRush USPS)

Initiating Rate Shopping

Setting Up Rate Shopping

Applying Settings to Carrier Accounts

Applying Settings to Carrier Accounts

Carrier Advanced Settings

Amazon Advanced Settings

FedEx Advanced Settings

ShipRush USPS Advanced Settings

UPS - Advanced Settings

Enabling UPS Ground and/or Using Number of Packages with Freight Pricing (GFP)

Setting Default Values for Shipment, International and Commodity

Presets for Shipping Options and Common Packaging Sizes

Advanced Export Information

Setting Default Values for Shipment, International and Commodity

Web Store Settings

Ship-From Addresses

Setting Parameters for Automatic Returns

Customs Forms Settings

Enabling a Carrier or ShipRush Tracking Page

Email Notification Options for Carrier Account

PRO Number Email Notification Option

Shipping and Orders

Main Menu and Shipment Folders

Searching for Shipments

Editing Order Details

Creating a Shipment

Creating a Shipment

Packaging Type Values

Commodity and Commodity Weight

Ship-From Addresses

Verifying a Ship-To Address

Customs Forms for Export Shipping via US Postal Service

Displaying the Rate Charged for Shipment

Displaying Packing List for Shipment

Combining Orders into One Shipment

Bulk Shipping and Applying Presets to Multiple Shipments

Tagging Shipments and Managing Tags

Printing a Pick List

Reprinting and Voiding Labels

Viewing Shipment Tracking Statuses and Full Scan Histories

Shipping in India

Scan Forms and Closing the Shipping Day

Generic End-of-Day Report

Shipment Returns

Return Services Shipment

Scanned-Based/Pay-on-Use Returns

Setting Parameters for Automatic Returns

Automatic Return Labels

Postal Return Labels

Bar Code Scanning

Requirements for Bar Code Scanning

Configuring Bar Code Scanning for Descartes ShipRush Web

LS2208 and LS4278 Configuration Bar Codes

Workflow for Bar Code Scanning

Using Bar Code Scanner to Press Function Keys

Bar Coding Dimensions and Weight

Descartes ShipRush Web Shorthand

Bar Code Shorthand Reference

Labels

Printing Saved Thermal Labels

Shipping Label Return/Ship From Address

Automatic Return Labels

eCom Label Solution

Label Examples: FedEx and International/Priority Mail

Label Stock Part Numbers for Zebra Direct Thermal Label Printers

Label Stock Part Numbers for Zebra Direct Thermal Label Printers

Example of Thermal Label 2-Inch Shipment Doc Tab

Label Stock for Laser Printers

Thermal Label Stock Options

Thermal Label Example: Two-Inch Ref Doc Tab

Commodities and Freight Commodities

Managing Commodities

Managing Freight Commodities

Commodity and Freight Commodity Fields and Options

Available Integrations

Amazon

Amazon Merchant Fulfillment

Amazon Advanced Settings

Amazon Shipping

Custom SS Style

Custom SS Style Store - Introduction

Custom SS Style Store - Reference

eBay

eBay Initial Setup

eBay Reference and Q&As

Magento

Magento Initial Setup

Netsuite

Netsuite Options

PrestaShop

PrestaShop Initial Setup

QuickBooks

Setting Up QuickBooks Desktop

QuickBooks Integration

QuickBooks Desktop - Options

QuickBooks Online

Comparing Shipping Options in Descartes ShipRush Web to QuickBooks Shipping Manager

Importing PO Number from QuickBooks Online

Troubleshooting QuickBooks Desktop Tracking Number Writeback

Shopify

Shopify Initial Setup

Shopify Reference

Walmart

Connect to Walmart

Walmart OAuth Migration Guide

WooCommerce

Setting Up WooCommerce in Descartes ShipRush Web

Xero

Xero Setup

Xero FAQs

Xero Integration

BigCommerce Reference

Buy.com Rakuten Reference

Channel Advisor

CRE Loaded Reference

CS-Cart Initial Setup

Etsy

Microsoft Excel™ Integration

Excel Integration

FreightInsuranceCategory Values

FreightCollectTerms Values

FreightCoverageType Values

FreightRole Values

FreightPieceType Values

FreightClass Values

Groupon

Miva 10.0

OpenCart Reference

OsCommerce Reference

PayPal Reference

PrestaShop

Sellercloud

Sellercloud migration to new version (REST APIs)

Square

SureDone

PHP Webstore Setup and Troubleshooting

PHP Webstore Setup and Troubleshooting

Updating the PHP Plugin

PHP Based Carts Generally

Volusion Reference

X-Cart

Shift4Shop Reference

Bonanza

Finale Inventory

Fishbowl Inventory

Orderhive

Shopware

SkuVault

Zenventory

Zoey Integration

Shipping Carriers

Amazon

Consolidator Services

Asendia

RR Donnelly

DHL Express

DHL Service Notes

FedEx Reference

FedEx Advanced Settings

Duties, Taxes and Labels on FedEx Cross Border Shipment

FedEx IGC (International Ground Consolidation)

Electronic Trade Documents (ETD)

FedEx Export Shipping

FedEx Freight® - LTL and Express Freight

FedEx Ground Economy (formerly SmartPost)

FedEx Lithium Battery Shipping

FedEx Advantage Discount Program

FedEx Signature Options

FedEx Zone Chart

FedEx International MailService (FIMS)

FedEx Accessorial

FedEx Alternate Return Address

FedEx MailView Example Labels

FedEx Label Examples

SmartPost Label Examples

FedEx REST API and OAuth FAQ

FedEx REST API and OAuth Migration Guide (Web)

FedEx REST API and OAuth Migration Guide (Desktop)

UPS - Advanced Settings

UPS Basic Desktop OAuth Update Guide

UPS Service Notes

UPS Mail Innovations

UPS Ground Saver®

UPS Ground with Freight Pricing (GFP)

UPS Hazmat Shipping

UPS Worldwide Economy Service

UPS Accessorial

UPS OAuth Migration Guide

Enabling UPS Ground and/or Using Number of Packages with Freight Pricing (GFP)

ShipRush USPS Reference

ShipRush USPS Advanced Settings

Printer: Documents (ShipRush USPS)

Printer: Large Envelopes (ShipRush USPS)

Printer: Letter Post (ShipRush USPS)

Printer: ShipRush USPS

Printer: Documents (ShipRush USPS)

Printer: Large Envelopes (ShipRush USPS)

Printer: Letter Post (ShipRush USPS)

ShipRush USPS Overview Information

ShipRush USPS Overview Information

ShipRush USPS: Overview of Dimensional Accounts and Automatic Package Verification

USPS FAQs

ShipRush USPS Services

Supported USPS Shipping Services

USPS Letter Post

ShipRush USPS Priority Service

ShipRush USPS Priority Mail Express Service

Easypost Service Notes

USPS COD Shipping

USPS Signature Confirmation

Special Handling/Fragile

USPS Accessorial

Postage and Refund

Postage Purchase History and Refund Status of Voided Shipments

Automatic Refund Requests

Automatic Claims for Lost or Damaged Shipments

Label

Shipping Label Return/Ship From Address

Label Examples: ShipRush USPS Postage

Postal Return Labels

Other ShipRush USPS Information

Other ShipRush USPS Information

PO Zip Code

U.S. Postal Service Cubic Pricing

USPS Regional Rate Boxes

Individual Mail Identifier (MID)

Pitney Bowes Service Notes

Pitney Bowes Account Management

Customs Forms for Export Shipping via US Postal Service

Direct Link® Service

Worldwide Express

Worldwide Express LTL

Worldwide Express Parcel

FirstMile Service Notes

Royal Mail

Royal Mail Migration to Version 3

Canada Post

GLS Germany

DHL Paket

SwissPost

Purolator

NZ Courier

Deutsche Post (InternetMarke)

Descartes ShipRush Web Toolbox

Migrating from Descartes ShipRush Desktop to ShipRush Web

Development Tools

Shipping

Shipping

My.ShipRush.Shipping - Non-Visual Javascript API Guide

My.ShipRush.Shipping - Web Non-Visual API Guide

ShipRush.Shipping - SDK Guide

Shipping SDK 4.0.14.0471

Example Curl Transactions

ShipRush Language

ShipRush SDK Console Big Demo App

ShipRush SDK Proxies

Descartes ShipRush Tests GUI

SQL Webstore - Introduction

SQL Webstore - Accessing the Database

SQL Webstore - Adding the Webstore

SQL Webstore - Example Scripts

SQL Webstore - Fields Reference

SQL Webstore - Getting Data from the Northwind Database

SQL Webstore - How it gets Data

SQL Webstore - Programming Notes

Guide to Update Sectigo Certificates on Legacy Windows Versions

2026

ShipRush 26.03.2 Release Notes (4.0.16.2357)

ShipRush 26.03.1 Release Notes (4.0.16.2337)

ShipRush 26.02.2 Release Notes (4.0.16.2304)

ShipRush 26.02.1 Release Notes (4.0.16.2302)

ShipRush 26.01.2 Release Notes (4.0.16.2230)

ShipRush 26.01.1 Release Notes (4.0.16.2161)

2025

ShipRush 25.12 Release Notes (4.0.16.2008)

ShipRush 25.11.2 Release Notes (4.0.16.2008)

ShipRush 25.11.1 Release Notes (4.0.16.1894)

ShipRush 25.10.2 Release Notes (4.0.16.1811)

ShipRush 25.10.1 Release Notes (4.0.16.1745)

ShipRush 25.09.2 Release Notes (4.0.16.1691)

ShipRush 25.09.1 Release Notes (4.0.16.1589)

ShipRush 25.08.2 Release Notes (4.0.16.1546)

ShipRush 25.08.1 Release Notes (4.0.16.1471)

ShipRush 25.07.1 Release Notes (V4.0.16.1359)

ShipRush 25.06.2 Release Notes (V4.0.16.1309)

ShipRush 25.06.1 Release Notes (V4.0.16.1280)

ShipRush 25.05.2 Release Notes (V4.0.16.1268)

ShipRush 25.05.1 Release Notes (V4.0.16.1192)

ShipRush 25.04.2 Release Notes (V4.0.16.1042)

ShipRush 25.04.1 Release Notes (V4.0.16.965)

ShipRush 25.03.2 Release Notes (V4.0.16.812)

ShipRush 25.03.1 Release Notes (V4.0.16.707)

ShipRush 25.02.2 Release Notes

ShipRush 25.02.1 Release Notes (4.0.16.527)

ShipRush 25.01.2 Release Notes (4.0.16.340)

ShipRush 25.01.1 Release Notes (4.0.16.329)

2024

ShipRush 24.12.1 Release Notes (4.0.16.278)

ShipRush 24.11.2 Release Notes (V4.0.16.111)

ShipRush 24.11.1 Release Notes (V4.0.15.9850)

ShipRush 24.10.2 Release Notes (V4.0.15.9765)

ShipRush 24.10.1 Release Notes (V4.0.15.9719)

ShipRush 24.09.2 Release Notes (V4.0.15.9595)

ShipRush 24.09.1 Release Notes (V4.0.15.9496)

ShipRush 24.08.2 Release Notes (V4.0.15.9461)

ShipRush 24.08.1 Release Notes (V4.0.15.9433)

ShipRush 24.07.2 Release Notes (V4.0.15.9389)

ShipRush 24.07.1 Release Notes (V4.0.15.9339)

ShipRush 24.06.2 Release Notes (V4.0.15.9306)

ShipRush 24.06.1 Release Notes (V4.0.15.9276)

ShipRush 24.05.2 Release Notes (V4.0.15.9253)

ShipRush 24.05.1 Release Notes (V4.0.15.9230)

ShipRush 24.04.2 Release Notes (V4.0.15.9198)

ShipRush 24.04.1 Release Notes (V4.0.15.9158)

ShipRush 24.03.2 Release Notes (V4.0.15.9129)

Previous Release Notes

ShipRush 4.0.14.4931 Release Notes

ShipRush 4.0.14.4936 Release Notes

ShipRush 4.0.14.5939 Release Notes

ShipRush Web 4.0.14.6319 Release Notes

System Requirements

Legal and Contact Information

What's an 'Ideas Portal'?

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