Descartes® is pleased to announce the latest release of ShipRush. This update includes various improvements designed to enhance system performance and user experience. Below, you'll find a summary of the changes implemented in this version. For any questions about specific items, please reference the associated number (if provided) when contacting Descartes Customer Support.
New Features and Enhancements
New FedEx 2023 Experience for Newly Added FedEx Accounts
🟪 All users that configure a new FedEx account in ShipRush will be on the new FedEx REST APIs
We’re improving the FedEx experience in ShipRush to ensure customers get access to the newest features and the most up‑to‑date FedEx capabilities.
All newly added FedEx accounts in ShipRush will now use the updated FedEx 2023 shipping experience, which is built on FedEx’s newest platform and provides improved reliability and support for upcoming FedEx requirements. Existing FedEx accounts will continue working as they do today, you can keep shipping as usual.
Important for Existing FedEx Users
If you already have FedEx accounts registered in ShipRush, you will first need to migrate your existing accounts to the new FedEx REST APIs before you can add any additional FedEx accounts. This ensures all FedEx accounts under your ShipRush profile stay consistent and aligned with FedEx’s latest requirements.
Scroll down to see the notification for migrating all your accounts to the new FedEx REST API and new OAuth.
UPS Electronic Return Label Printing Option
🟪 UPS Electronic Return Label Printing Option, by default it will be printed
You can now choose whether an Electronic Return (email) Label should be printed as an enclosed return label when processing UPS shipments. By preventing the unintentional printing of electronic return labels, it helps reduce unnecessary paper and label waste while providing clearer control over the printing process and ensuring the behavior aligns more closely with user expectations.
How It Works
By default, the Electronic Return Label will no longer print automatically.
Users who want to print the enclosed return label can enable it under:
UPS Account Settings → Advanced → Print Electronic Return (email) Label (see below screenshot)
This update restores the behavior customers were familiar with in the previous SOAP‑based implementation and ensures return labels are printed only when desired.
Reminder
FedEx Integration – Migration to REST APIs (Action Required at a Later Date, Beginning of 2026)
Upcoming required migration of FedEx integrations to the new REST APIs.
FedEx has announced the retirement of their legacy Web Services APIs, with a mandatory shutdown date of March 31, 2026. To remain compliant, ShipRush will be migrating all FedEx integrations to the FedEx REST APIs, which also use a new OAuth-based security protocol.
This change is required by FedEx and applies to all ShipRush users shipping with FedEx.
Important: No Immediate Action Required
At this time, no action is required from users.
ShipRush will begin prompting users to migrate starting January 5.
The notification will appear directly within the ShipRush application as a UI pop-up / in-app message.
Users should only take action after receiving this in-app notification.
No manual configuration changes are expected before this message is received.
What to Expect When You Are Notified
Once you receive the in-app notification, ShipRush will provide clear guidance on how to migrate your FedEx account. The process includes:
Updating your FedEx account to use the new REST APIs
Configuring the required OAuth authentication
Validating your FedEx credentials within ShipRush
Step-by-step instructions will be available in the following documentation:
Why This Change Is Required
FedEx is officially discontinuing their legacy Web Services integration in favor of REST-based APIs that offer improved security, performance, and long-term support. As a FedEx partner, ShipRush is required to move all users to this new integration to ensure uninterrupted shipping functionality.
Final Migration Deadline:
All FedEx accounts must be migrated by March 31, 2026. Users who do not complete the migration by this date will no longer be able to create FedEx shipments in ShipRush.
If you have questions, please refer to the documentation above or contact ShipRush Support.