Descartes® is pleased to announce the latest release of ShipRush. This update includes various improvements designed to enhance system performance and user experience. Below, you'll find a summary of the changes implemented in this version. For any questions about specific items, please reference the associated number (if provided) when contacting Descartes Customer Support.
FedEx Integration – Migration to REST APIs (Action Required)
Upcoming required migration of FedEx integrations to the new REST APIs
FedEx has announced the retirement of their legacy Web Services APIs, with a mandatory shutdown date of March 31, 2026. To remain compliant, users will need to migrate their FedEx integrations in ShipRush to the FedEx REST APIs, which also use a new OAuth-based security protocol. This change is required by FedEx and applies to all ShipRush users shipping with FedEx.
There is no Immediate action required. Here is a detailed timeline of our roll-out:
ShipRush will begin prompting users to migrate starting January 5.
The notification will appear directly within the ShipRush application as a UI pop-up / in-app message.
Users should only take action after receiving this in-app notification. No manual configuration changes are expected before this message is received.
What to Expect When You Are Notified
Once you receive the in-app notification, ShipRush will provide clear guidance on how to migrate your FedEx account. The process includes:
Updating your FedEx account to use the new REST APIs
Configuring the required OAuth authentication
Validating your FedEx credentials within ShipRush
Step-by-step instructions will be available on the following pages:
Why This Change Is Required
FedEx is officially discontinuing their legacy Web Services integration in favor of REST-based APIs that offer improved security, performance, and long-term support. As a FedEx partner, ShipRush is required to move all users to this new integration to ensure uninterrupted shipping functionality.
Final Migration Deadline:
All FedEx accounts must be migrated by March 31, 2026. Users who do not complete the migration by this date will no longer be able to create FedEx shipments in ShipRush.
If you have questions, please refer to the documentation above or contact ShipRush Support.
Resolved Issues
🟩 UPS Worldwide Economy DDP to Singapore
We resolved an issue where EU-based shipments to Singapore using UPS Worldwide Economy DDP incorrectly failed with a “requested service is invalid for the shipment origin” error in ShipRush. Shipments now process correctly, consistent with UPS behavior.
🟩 Tracking Updates for Combined Amazon Orders (Buy Shipping)
We resolved an issue where combining multiple Amazon orders into a single shipment correctly returned tracking numbers for all orders when using FedEx, but only updated one order when using Amazon Buy Shipping. Tracking numbers are now posted back to all associated Amazon orders automatically.