FedEx Ground Economy (formerly known as SmartPost) is a contract service. Go to Ground Economy Shipping | FedEx for details on FedEx Ground Economy.
In order to use FedEx Ground Economy, FedEx must first enable it for your account. You then need to set up FedEx Ground Economy in Descrates ShipRush Web.
Setting Up FedEx Ground Economy in Descartes ShipRush Web
Once FedEx has enabled FedEx Ground Economy for your account, do the following:
Go to SETTINGS > your FedEx account.
Select Enable FedEx Ground Economy.
3. Click Shipment Defaults. Scroll to the FedEx Ground options. Select a FedEx Ground Economy Type, Option, and Hub.
Note: The Hub ID is in the email you received from FedEx when your account was enabled for FedEx Ground Economy. (Only your FedEx rep can find this information.g)
4. Continuing in Shipment Defaults, set the other options that you use most often.
About FedEx Ground Economy
Please note the following regarding FedEx Ground Economy:
Labels
Peel and Stick labels must be used for all FedEx Ground Economy shipments. Peel-and-stick labels can be printed using:
A Zebra thermal label printer
FedEx peel-and-stick label stock in a laser printer (FedEx part number 146525 or similar).
Warning: The label should never be placed in a plastic pouch, nor should a plain paper label be affixed with clear tape. Plain paper labels should not be used.
Email Notifications
FedEx currently does not offer shipment email notifications for FedEx Ground Economy shipments. To automatically email recipients with tracking numbers, configure Descartes ShipRush Web to send its own email notifications. Go to SETTINGS > your FedEx account > Email.
Hub ID
You need to know your FedEx Ground Economy Hub ID, which can only be provided by your FedEx representative.
If your Hub ID is not on the FedEx Ground Economy Hub dropdown in Descartes ShipRush Web, just type it in. Go to SETTINGS > your FedEx account > Shipment Defaults. Scroll to see the FedEx Ground Economy Hub field.
Tip: Do End of Day in Descartes ShipRush Web for best tracking results. This triggers important data movement within FedEx for best tracking of FedEx Ground Economy shipments.
Note: FedEx does not make Third Party Billing (TPB) available for FedEx Ground Economy.
FedEx Ground Economy Service Options
Please note these service options for FedEx Ground Economy:
Carrier Leave If No Response
This release authorizes the USPS to leave the package in an unsecured location, such as a porch or stairway, if it does not fit in the mailbox and the recipient is not available to accept the package.
Address Correction
Parcel Select (1 Lb. and Over): Package forwarded postage due plus $3 charge paid by recipient. If undeliverable, the package is returned to the shipper and charged at Parcel Select barcoded. non-presort price plus $3 service charge. Shipper receives notification of the new address. Address correction fee is charged.
Parcel Select Lightweight (Less Than 1 Lb.): Package forwarded at appropriate, single-piece price. If undeliverable, the package is returned to shipper and charges will apply. Shipper receives notification of the new address. Either Address Service or Return Service endorsement is required on Parcel Select Lightweight with Delivery Confirmation Barcode. Address Correction fee charged.
Change Service
Parcel Select (1 Lb. and Over): Package disposed of by USPS. Shipper receives notification of the new address. Fee is charged per notice sent; see USPS Notice 123 for exact rates.
Parcel Select Lightweight (Less Than 1 Lb.): Package disposed of by USPS. Shipper receives notification of new address. (Fee is charged per notice sent; see USPS Notice 123.) Cannot be used for Parcel Select Lightweight pieces with Delivery Confirmation Barcode.
Forwarding Service
Parcel Select (1 Lb. and Over): Package forwarded with postage due plus $3 charge paid by recipient. If undeliverable, package is returned to the shipper and charged at Parcel Select barcoded non-presort price plus $3 service charge. Shipper does not receive notification of the new address.
Parcel Select Lightweight (Less Than 1 Lb.): Package forwarded at appropriate single-piece price. If undeliverable, will be returned to shipper and charges will apply. Shipper does not receive notification of new address. Cannot be used for Parcel Select Lightweight pieces with Delivery Confirmation Barcode.
Ground Economy Returns
Ground Economy Returns require a special, dedicated FedEx account. Contact your FedEx account executive.