Descartes® is pleased to announce the latest release of ShipRush. This update includes various improvements designed to enhance system performance and user experience. Below, you'll find a summary of the changes implemented in this version. For any questions about specific items, please reference the associated number (if provided) when contacting Descartes Customer Support.
Highlights
ShipRush WooCommerce Plugin Update
We're excited to announce improvements to our WordPress® plugin, specifically designed for WooCommerce® users. This update enhances the connection between ShipRush and WooCommerce, streamlining your shipping process.
How to Get the Updated Plugin
Visit the WordPress plugin page: Descartes ShipRush Integration
Click on the "Download" button to get the latest version
Alternatively, you can find the plugin directly through WordPress:
Go to the WordPress plugin listings page
Search for "Descartes ShipRush"
Locate our plugin in the search results
Benefits of the Updated Plugin
Improved integration between ShipRush and WooCommerce
Streamlined shipping processes
Enhanced functionality for e-commerce businesses
New Features and Enhancements
UPS® End-user Agreement Changes
🟪Based on the service changes, the end user agreement was updated to incorporate all necessary UPS-related Terms and Conditions when registering your UPS account. The new UPS end user agreement is presented in a different format than you're accustomed to and contains multiple links to the UPS Terms and Conditions documentation.
This update ensures that you have access to the most current and comprehensive information regarding their UPS account registration.
Key points to note:
The format of the agreement has changed
Multiple links are provided to access specific UPS Terms and Conditions documents
Review the new agreement while registering your UPS account
See below for the new UPS Terms and Conditions.
UPS Terms and Conditions
Version updated: April 2025
This End User Agreement governs your use of UPS shipping services provided through ShipRush. By accessing or using UPS Services via ShipRush, you agree to be bound by the terms of this Agreement.
By using UPS Services through ShipRush, you agree to comply with the following UPS documents, which are incorporated by reference:
UPS Technology Agreement: https://www.ups.com/assets/resources/media/en_US/UTA.pdf
UPS Ground Saver Terms: https://www.ups.com/assets/resources/media/en_US/Ground-Saver.pdf
UPS Prohibited Items List: https://www.ups.com/us/en/support/shipping-support/shipping-special-care-regulated-items/prohibited-items
It is your responsibility to review and understand these documents prior to using UPS Services via ShipRush. After reviewing the document please check the box below and proceed your UPS Account registration.
Enjoy shipping with UPS!
Resolved Issues
FedEx® Ground Economy Rates Issue Adding Additional Parcels
🟩 FedEx APIs do not support multi-parcel Ground Economy rates. As a result, ShipRush cannot provide accurate pricing for multi-parcel shipments using this service. When you attempt to rate a multi-parcel shipment in the Shipment form UI, you will see a notification informing you that FedEx does not support this service for multiple parcels. This limitation is due to FedEx's API constraints and not a ShipRush feature limitation.