Below are Order-retrieval details that apply when Descartes ShipRush Web is retrieving Orders from a Zoey Integration account:
Payment Status retrieved? |
Yes |
Buyer-requested shipping Carrier and Service retrieved? |
Yes, if a match is found to the Service.
Note: Service Mappings can be set up in Descartes ShipRush Web |
Weight and Dimensions? |
|
Delay in receiving orders in Descartes ShipRush Web? |
Pressing Refresh in Descartes ShipRush Web retrieves all Zoey Integration Orders up to approximately 10 minutes ago |
Are past orders retrieved in a new Descartes ShipRush installation? |
Yes, the most recent four days of orders are retrieved |
Can Descartes ShipRush Web determine whether those "past" have already been shipped? |
Yes |
Shipment information updated in Zoey? |
Yes, the tracking number is posted |
Setup
Connecting Descartes ShipRush Web to Zoey Integration requires setting up an API User and Role, as outlined in https://support.zoey.com/v1.0/docs/setting-up-api-user-and-role.
The following permissions must be enabled for the Role:
Note: Once you complete the above steps, you will be given a username and password for the Web Services (API). You will need the username and password in the setup wizard in Descartes ShipRush Web.