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The Basics



Enabling the Modern Interface

The newer, more modern interface used in Descartes ShipRush Web becomes active once you create an account. To determine whether the interface is active:

  1. Go to SETTINGS > ACCOUNT SETTINGS.

  2. Under User Settings, click General Settings.

  3. In the Settings dialog, confirm that Modern interface is selected.


Quick Q&A Introduction

  • Is Descartes ShipRush Web for e-commerce shippers? Yes. Descartes ShipRush Web integrates with more than 70 e-commerce and business systems and includes a great number of features for e-commerce shipping.

  • Is Descartes ShipRush Web for office shippers (general purpose shipping)? Yes. Descartes ShipRush Web includes extensive features for office and general purpose shipping, such as multi-carrier Rate Shopping, a multi-featured Address Book, clipboard shipping, and cloud printing. Use it from a PC, MacBook, tablet, or smartphone.

  • We take orders over the phone. Is Descartes ShipRush Web for us? Yes. Descartes ShipRush Web can act as a phone-order shipping system, allowing you to enter Orders manually. Typically, the New Order option (on the More menu) is used for Orders received via phone or email. Also, please note that Descartes ShipRush Web can connect to your QuickBooks accounting system as well as other business management systems.

  • Can Descartes ShipRush print labels in bulk (e.g., batches of labels at one time)? You can choose to print one label at a time, or 5, 20, 50, 100, or any number of labels at a time--with one click. Automation Rules can be used to automate shipping and the printing of labels.

  • Does Descartes ShipRush work with a thermal label printer (e.g., Zebra)? Yes. Use a supported thermal printer for best results. You can also use a laser or an inkjet printer.

  • Does Descartes ShipRush Work with an Eltron or Dymo or 2844 printer? These printer models are not officially supported but can be made to work by setting up the printer as a "laser printer" and adjusting the margins so the labels are printed correctly. Do the following:

    1. Go to SETTINGS > select a Carrier > Printer: Shipping Label.

    2. On the Printer dropdown, select Laser/Injet.

    3. Enter the Horizontal Margin and Vertical Margin.

Tip: For the best results, acquire a supported thermal printer. These printers are fast, reliable, and fully supported by Descartes ShipRush Web Support.


Video Introduction to Descartes ShipRush Web

This short video addresses some of the main features of Descartes ShipRush Web. Keep the ShipRush workflow in mind as you watch the video:

https://www.youtube.com/watch?v=Ld4My31y8W0


Note: Additional Descartes ShipRush Web Training Videos are available.


Descartes ShipRush Setup: An Overview

Setting up Descartes ShipRush Web involves these basic steps:

  1. Create your Descartes ShipRush Web account.

  2. Connect to e-commerce system(s).

  3. Add shipping Carrier account(s).

  4. Configure printing and other settings.

  5. Ship.


Subscription Options

Shippers in the U.S. and other countries can use local credit cards to pay subscription fees for Descartes ShipRush Web. See Billing - Payments and Billing - Subscription for details.


The Descartes ShipRush Web Shipping Form

The Descartes ShipRush Web shipping form is the "core" element for shipping from the within application. See Creating a Shipment for details on using the form.


Descartes ShipRush Web Training Videos

See the Descartes ShipRush Web Training Videos to learn about these topics:

  • Descartes ShipRush in the Words of Shippers

  • New User Setup: Add Account and Web Stores

  • Add Carrier Account

  • Basic Settings, Features and Usage

  • Automation Rules: Introduction

  • Thermal Printer Setup: Windows®

  • Thermal Printer Setup: Mac®


Carrier Service Notes

Use these links to display more details on discount postage, FedEx®, UPS®, Amazon®, FIMS®, and Direct Link®:

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