Appropriate refunds are performed automatically (through the backend of Descartes ShipRush Web) without input from the user.
This service performs these tasks automatically for you:
Attempts to identify shipping labels that may not have been used
Attempts to request a refund on your behalf
Deposits the funds to your Descartes ShipRush postage account, less a fee (but only if the refund request was approved)
Note: This service only applies to eligible labels, as identified by Descartes ShipRush Web.
Tip: You can request Voids manually. A fee is not charged for manually triggered Voids. To void an item, display the Shipments list, select a line item (check the box at left), and then click Void (top of acreen).
Remember to read the terms of use for the service.