Descartes® is pleased to announce the latest release of ShipRush. This update includes various improvements designed to enhance system performance and user experience. Below, you'll find a summary of the changes implemented in this version. For any questions about specific items, please reference the associated number (if provided) when contacting Descartes Customer Support.
New Features and Enhancements
Amazon Buy Shipping UK Services
🟪 Expanded Amazon Buy Shipping support in the United Kingdom with additional Royal Mail and DPD services, giving you more delivery options when purchasing labels via Amazon's UK marketplace. See below for the services now available:
Royal Mail Services
Royal Mail Tracked 24
Royal Mail Tracked 48
Royal Mail 24 (for parcels)
Royal Mail 48 (for parcels)
DPD Services
DPD Next Day
DPD Two Day
DPD Saturday Delivery
DPD Sunday Delivery
Resolved Issues
QuickBooks Desktop Tracking Number Writeback
🟩 We've resolved an issue where tracking numbers and shipping information were not consistently updating in QuickBooks Desktop invoices after shipping labels were created in Descartes ShipRush.
What was happening: In some cases, when you shipped an order from Descartes ShipRush that came from QuickBooks Desktop, the tracking number, carrier, and service information would not write back to your QuickBooks invoice. This occurred due to how the system identified and matched orders between QuickBooks Desktop and Descartes ShipRush.
What we fixed: We've improved the order identification system to ensure that each QuickBooks Desktop invoice is correctly matched with its corresponding shipment in Descartes ShipRush. The system now uses a more reliable method to identify unique orders, which prevents duplicate entries and ensures tracking information updates properly.
What this means for you:
Tracking numbers will now consistently appear in your QuickBooks Desktop invoices after you ship orders
Shipping carrier and service information will update correctly
You won't see duplicate invoices being imported from QuickBooks Desktop
Modified invoices in QuickBooks Desktop will sync properly with Descartes ShipRush
Action required: None. This improvement works automatically for all QuickBooks Desktop integrations. If you previously experienced issues with tracking number writeback, they should now be resolved. If you continue to experience any issues, please see our troubleshooting guide or contact Descartes Customer Support.