Square Reference
Below are Order-retrieval details when Descartes ShipRush Web is retrieving orders from a Square account:
Payment Status retrieved? |
NA
|
Buyer-requested Shipping Carrier and Service retrieved? |
Not available in Square |
Weight and Dimensions retrieved? |
Not available in Square |
Delay in receiving Orders in Descartes ShipRush Web? |
Descartes ShipRush Web automatically retrieves all current Orders created within the last ten minutes, if used actively during the day.
Executing Refresh retrieves all Square orders up to approximately five minutes ago. |
Are past Orders retrieved in a new setup of Descartes ShipRush Web? |
Yes. Recent orders in Ready to Ship status are retrieved. |
Can Descartes ShipRush Web determine whether those "past" Orders have already been shipped? |
Yes |
Square is updated with Shipment information? |
Transactions: Yes
Invoices: No (a Square limitation) |
Order Statuses retrieved? |
Transactions: Yes
Invoices: No (a Square limitation) |
Cancelled orders in Square detected by Descartes ShipRush Web? |
Yes,. A delay of 5-20 minutes may be reflected in Descartes ShipRush Web |
Note: The Square Web Store connection can be set to download Online Orders and/or Invoices.
Square Invoices
Please note:
Square invoices are "read only." As a result, Descartes ShipRush Web cannot post tracking numbers and shipping statuses back to Square invoices. This is a Square limitation.
There is no status on Square invoices. They always come into Descartes ShipRush Web as "ready to ship."
The Square Invoice Number is not available to Descartes ShipRush Web, so a transaction number is displayed instead. (This is a Square limitation.)