Below are Order-retrieval details that apply when Descartes ShipRush Web is retrieving Orders from a SureDone account:
Payment Status retrieved? |
Paid Orders only |
Buyer-requested Shipping Carrier and Service retrieved? |
Yes |
Weight and Dimensions? |
No |
Delay in receiving Orders in Order Manager? |
Pressing Refresh in an Order/Shipment list retrieves all SureDone Orders up to approximately 10 minutes ago |
Are past Orders retrieved in a new Descartes ShipRush Web installation? |
All "unshipped Orders" are retrieved, regardless of date
Note: If more than a few hundred Orders are present, then the initial download of Orders may be slowe. |
Can Descartes ShipRush Web determine whether those "past" Orders have already been shipped? |
Only unshipped Orders are downloaded |
SureDone Orders updated with Shipment information? |
Yes, based on the Tracking Number; the Order is updated to "Shipped" |