Reference
Below are Order-retrieval details that apply when Descartes ShipRush Web is retrieving Orders from a Zenventory account:
Payment Status retrieved? |
Yes. |
Buyer-requested shipping Carrier and Service retrieved? |
Yes, if a match is found to the Services
Note: Service Mappings can be set up in Descartes ShipRush Web |
Weight & Dimensions? |
|
Delay in receiving Orders in Descartes ShipRush Web? |
Pressing Refresh in Descartes ShipRush Web retrieves all Zenventory orders up to approximately 10 minutes ago |
Are past orders retrieved in a new Descartes ShipRush Web installation? |
Yes, the most recent two days of orders are retrieved |
Can Descartes ShipRush Web determine whether those "past" Orders have already been shipped? |
Yes |
Zenventory updated with shipment information? |
Yes, the Tracking Number is posted |
Optional Settings in Edit Web Store
See Editing Web Stores for instructions on getting to the Edit Web Store page for Zenventory.
These web store options are available for Zenventory:
Download Shipped Orders: If enabled, invoices/Orders that are already marked as shipped will be imported into Descartes ShipRush Web.
Service Mapping: If enabled, requested Services will be mapped to the actual shipping Services within Descartes ShipRush Web.
Warning: Due to a limitation within the Zenventory API, "Cancelled" statuses of Orders are not downloaded to Descartes ShipRush Web. Remember to manually update those Orders in Descartes ShipRush Web.